Communal
The community manager unified inbox your three platforms will never build.
Circle, Discord, and Slack each assume you only run one. Communal connects all three so your moderation queue, member activity, and discussion threads live in one place.
See everything in one place. Free for 14 days.
No setup fee. Cancel any time. Your data stays yours.
Community platforms are built to be the only platform. Circle does not know Discord exists. Discord does not read your Circle member list. Slack has no visibility into either. This is a reasonable design choice when you run one community. When you run two or three, the community manager unified inbox problem lands entirely on you: open tab one, read the feed, hold the context, open tab two, read that feed, try to remember what was happening in tab one.
You are not missing a feature inside any of those platforms. You are missing a layer that sits above all of them. The cross-platform community analytics, the combined moderation queue, the member activity timeline that shows what someone posted on Circle yesterday and what they asked on Discord this morning. None of those platforms will build that layer, because doing so would mean acknowledging they share your attention with a competitor.
What the Three-Platform Workflow Actually Costs You
Community platforms assume the hard part is building your community. For a manager running Circle, Discord, and Slack simultaneously, the hard part is operations. Every morning starts with three logins, three notification feeds, and a mental model you have to rebuild from scratch each time you switch tabs. When a thread goes sideways on Discord at 2pm and you are deep in a Circle course launch, you find out at 4pm. When a new member joins Circle and asks a question that was already answered on Slack six weeks ago, you have no way to know that without searching both platforms manually.
The Zapier workaround routes Discord alerts to Slack, which adds another stream of noise to the platform you were already trying to manage. The spreadsheet workaround tracks member activity across platforms until the third week of the month when it falls two weeks behind and you stop trusting it. Neither gives you a unified inbox for your moderation queue. Neither gives you a member profile that spans platforms. Both require ongoing maintenance that consumes the time they were supposed to save.
Introducing Communal
Every morning you rebuild the same mental model from three feeds. Communal holds it for you permanently. Your members keep posting on Circle, Discord, and Slack exactly as they do now. You manage your communities from one workspace. The platforms stay running; you stop logging into three places to do the job that should happen in one.
What You Get — Starting at $49/month
One inbox across Circle, Discord, and Slack — All posts, replies, flagged messages, and member join events from your connected communities appear in one feed, filterable by platform, community, or message type. Read and reply without leaving Communal.
Cross-platform moderation queue — Flagged and reported content from all connected communities surfaces in one triage list. Approve, remove, or escalate with one click. Response time drops because you see everything in sequence instead of checking platforms on a rotation.
Member activity timeline — Each member has one profile inside Communal showing their full activity history across every connected community: posts, replies, reactions, and join date, displayed in chronological order across platforms.
Community analytics across every platform you run — Weekly and monthly reports on discussion volume, new member counts, moderation load, and engagement rate, broken down by platform. Export as CSV for stakeholder reports.
Engagement drop alerts — When a member's posting frequency falls below a threshold you set, Communal flags them in a daily digest. Spot the members going quiet before they disappear.
Native Circle, Discord, and Slack connectors — Two-way integrations with all three platforms. Posts, replies, and moderation actions sync in both directions without a Zapier relay.
Ten-community workspace — Manage up to ten communities from one Communal account. Full context preserved between switches.
Discussion heat map — Visual view of threads gaining replies fastest across all platforms, updated every 15 minutes. Know where to focus attention before a thread outpaces your queue.
Why $49–$119/month
A second community manager runs $50,000 a year. The manual three-tab workflow costs roughly five hours a week at whatever rate you put on your time. Communal Pro at $119/month is the cost of two lunches. The Starter tier at $49 covers the two-community manager who wants the unified inbox and moderation queue without paying for analytics they do not yet need. Both tiers include a 14-day trial with full access so you can connect your communities and decide with real data.
Who This Is For
You manage at least two active communities across more than one platform.
You spend time every morning checking notification feeds across Circle, Discord, or Slack before you can start actual work.
You have missed a thread, a flagged post, or a member join event because you were focused on a different platform at that moment.
You have tried piping one platform's alerts into another and ended up with more noise to manage, not less.
You produce monthly community reports for a founder or head of marketing and pull the numbers from three places every time.
You are looking for operations infrastructure that works above the platforms you already run.
The 14-Day Full-Access Guarantee
Connect your communities, run your real moderation queue from Communal, and check the member activity timeline for two weeks. If Communal does not save you time you can measure, cancel before day 14 and pay nothing. No cancellation form. One email.
In 30 Days, You'll Have:
- A single inbox covering every discussion across your Circle, Discord, and Slack communities
- A moderation queue that shows flagged content from all platforms in order, with response time you can actually track
- Member profiles that span platforms so you know a person's full history before you reply to them
- Cross-platform analytics that produce a monthly stakeholder report in minutes instead of a morning
- Engagement drop alerts identifying members who have gone quiet before they stop renewing
- The daily three-login ritual gone from your morning routine
- A clear view of where your moderation pressure is building across platforms, updated weekly
Frequently Asked Questions
How do I manage communities across multiple platforms without rebuilding everything from scratch?
Communal connects to your existing Circle, Discord, and Slack communities in minutes using their native APIs. Your members keep posting where they post. Nothing about your community structure changes. You start seeing everything in one place immediately after connecting.
Communal vs. Sprout Social for community management: what is the difference?
Sprout Social works specifically with social media publishing platforms — Twitter, Instagram, LinkedIn. Communal works specifically with community platforms: Circle, Discord, and Slack. The member activity timeline, the cross-community moderation queue, and the engagement drop alerts are designed for community operations, not social scheduling.
How much does Communal cost, and what does setup involve?
Starter is $49/month and covers two connected communities. Pro is $119/month and covers up to ten communities with full analytics, alerts, and the discussion heat map. Setup takes under 20 minutes: connect your platforms using OAuth, configure your alert thresholds, and your unified inbox is live.
What happens if I only run communities on Circle and Discord, not Slack?
Communal works with any combination of the three supported platforms. Connect two or all three. The unified inbox, moderation queue, and analytics work the same way regardless of which platforms you use. You can add a third platform later without changing your setup.
What it is: One workspace for community managers running Circle, Discord, and Slack simultaneously.
What you get: Unified inbox, cross-platform moderation queue, member activity timeline, analytics dashboard, engagement drop alerts, native platform connectors, ten-community workspace, discussion heat map.
Price: $49/month Starter, $119/month Pro. 14-day free trial included.
Catch: Currently supports Circle, Discord, and Slack. Hivebrite and Bettermode connectors are on the roadmap.
Guarantee: Full access for 14 days. Cancel before day 14 and pay nothing.
See everything in one place. Free for 14 days.